Terms and Condition

Here is a professional Terms & Conditions page for Anias – Premium Jewellery Brand, UAE.
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Terms & Conditions

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Welcome to Anias. By accessing or purchasing from www.theanias.com, you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Introduction

This website is operated by Anias, a premium jewellery brand offering fine-quality jewellery with delivery across the UAE.
Throughout the site, “we”, “us”, and “our” refer to Anias. By visiting our website or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, OR using the website under the supervision of a parent or guardian.
You are legally capable of entering into binding agreements.
You will use this website only for lawful purposes.

3. Products & Pricing

All jewellery product images, descriptions, weights, and details are displayed as accurately as possible.
Prices may change without prior notice.
We reserve the right to discontinue or modify products at any time.
Handmade or natural stone items may have slight variations in size, tone, or texture.

4. Orders & Payments

All orders placed on www.theanias.com are subject to availability and acceptance.
Payment must be made in full at the time of placing the order.
We accept secure online payments through recognized UAE payment gateways.
Once your order is confirmed, you will receive an email with order details.

5. Shipping & Delivery (UAE)

We offer delivery across the UAE.
Delivery timelines may vary depending on product availability, customization, or shipping location.
Any delays due to courier partners, customs, or unforeseen circumstances are not under our control.
Customers must provide accurate delivery details. Failed deliveries due to incorrect information may incur additional charges.

6. Returns, Refunds & Exchange

Because jewellery is delicate and often made-to-order, our policies are as follows:

6.1 Return Policy

Items may be eligible for return only if received damaged or incorrect.
You must notify us within 24–48 hours of delivery with unboxing video and images.
Returned items must be unused, unworn, and in original packaging.

6.2 Exchange Policy

Exchanges may be allowed for manufacturing defects, subject to inspection.
Customized or personalized items are not eligible for return or exchange.

6.3 Refunds

Approved refunds will be processed to the original payment method.
Processing timelines may vary depending on the bank.

7. Intellectual Property

All content on this website—including logos, text, images, designs, product photos, and layout—is the exclusive property of Anias.
You may not reproduce, modify, sell, or distribute any content without written permission.

8. User Responsibilities

By using this site, you agree not to:

Attempt to hack, harm, or misuse the website.
Share false information or impersonate others.
Use our products for illegal purposes.

9. Third-Party Links

Our website may contain links to third-party services or websites. We are not responsible for the content, accuracy, or policies of those external sites.

10. Limitation of Liability

Anias will not be liable for:

Any loss arising from incorrect product use.
Any indirect, incidental, or consequential damages related to the use of our website or services.
Delays or disruptions beyond our control.

11. Indemnification

You agree to indemnify and hold harmless Anias, its team, and partners from any claim or demand arising from violation of these Terms.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website indicates acceptance of the revised terms.

13. Governing Law (UAE)

These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.

14. Contact Information

For questions or concerns regarding our Terms & Conditions, you may contact us at:
support@theanias.com
www.theanias.com